Condition of Returns
Please read the following prior to returning your item/s.
This policy applies to change of mind and incorrect sizing returns only. If you believe your item is faulty, please email [email protected] to initiate a return and refer to our ACL policy here. We will treat your claim with priority.
If you paid for shipping at the time of your original order, you will not be credited or refunded the cost of shipping when we process your return.
Item/s must be returned within 30 days of delivery including products within suspected manufacturing faults.
Item/s must be returned in their original clean condition with tags and must be unworn, unwashed and without perfume residue.
Item/s must be returned in their original packaging.
For all swimwear, customers must try on items while wearing undergarments.
If returned, the hygiene strip must remain in place and will not be accepted if removed or altered, or if the item otherwise shows signs of wear.
We do not accept returns on undergarments, accessories, or for items marked as final sale.
Process time for returns
Please allow 10 business days from when your return is tracked as delivered back to our Australian warehouse for us to issue you with your refund, store credit or exchange.