EU Right of Withdrawal

If you're in the EU, you can cancel or withdraw from your order within 14 days if the order is not fulfilled with no reason needed.

Before your order ships: cancel any time for a full refund.

After delivery: we offer a 30 days free return from receiving your items policy, find more details on our return policy.

How to do it: tap "Cancel or Withdraw from Order" on our site, enter your name and order reference, and confirm. We'll email you to confirm your request. You can also email us at [email protected].

Your refund: we'll refund your payment to your original payment method within 14 days, find more details at here. Please note: items may lose value if handled beyond what's needed to check them. Some items can't be withdrawn — including personalised goods and sealed items unsealed after delivery (e.g. for hygiene reasons). If you have any other questions, please contact us at [email protected]