Terms & Conditions

TERMS & CONDITIONS

Thank you for shopping with Lioness Fashion. We would like you to read our terms carefully to ensure that you are fully aware of your rights when purchasing products from our website.

Your order confirms your agreement to be bound by these terms and conditions, which constitute a legally binding agreement between Lioness 28 Pty Ltd (ABN 24 147 678 733) trading as Lioness Fashion (we, us, our or LIONESS) and you.

ITEM AVAILABILITY

LIONESS does not guarantee the availability of any item(s) listed on our website. If the Item selected for purchase is not available, LIONESS will refund your money and make every effort to contact you and notify you of the cancellation.

ORDER PROCESSING

Orders are processed Monday through to Friday (excluding public holidays) and endeavoured to be shipped within 48 hours of order, where stock is available. 

COPYRIGHT

All content on this site (www.lionessfashion.com), including but not limited to: information, content, graphic images and program code, such as HTML and JavaScript are also covered under the copyright of Lioness and may not be reproduced in any manner without express written consent of Lioness.

PRICES

All prices listed are accurate to the best of our ability. In the rare case that an item is listed incorrectly, LIONESS reserves the right to refuse sale and may offer the item again with the correct pricing. All prices are shown in the currency selected by you.

CURRENCY CONVERSIONS

All purchases on our site are charged to your credit/debit card or PayPal in Australian Dollars except in some circumstances. Your card issuer determines determines the exact exchange rate that you will be charged. For an estimate of the current rate, you may check XE Foreign Exchange Rate Calculator. Please note that we do not make any guarantees or promises about that current exchange rate or what you will be charged by your bank. 

SHIPPING

During holiday times or periods of high volume, dispatch time is subject to change. Delivery times provided on our Shipping Policy are approximate, and LIONESS is not liable for orders which arrive outside the provided estimate.

Common causes for delay include customs and processing delays at large shipping hubs. By placing an order with Lioness, you are responsible for any original shipping charges, all applicable customs and duty import fees, and the cost of return shipping, should you wish to send your order back. Lioness is not responsible for any packages lost as a result of an incorrect address being provided by you. 

For more information regarding our Shipping Policy, please see our page here.

PRE-ORDERS

We do our best to ensure that anticipated delivery dates on pre-sale items are accurate. Please however note that delivery times on pre-sale items cannot be guaranteed and lioness takes no responsibility in the vent that pre-sale items are delayed. Please note that multiple item orders (including pre-sale item/s) will not be dispatched once all items are available. 

For more information regarding our Pre-Orders Policy, please see our page here.

RETURNS

We offer credit notes on change of mind or incorrect sizing purchases. Once we have received and inspected your return, a credit note will be emailed to your. Store credits do not expire and can be used on any available item on the website. The cost of returning your order to Lioness is at the customer's expense. Items must be returned within 14 days of receipt by customer (including products with suspected manufacturing faults). We do not accept returns on undergarments, accessories or sale items. We reserve the right to reject any items that do not meet the return requirements.

For more information regarding our Returns Policy, please see our page here.